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Ideal Insurance Agency Privacy Notice
At the Ideal Insurance Agency, we are committed to providing
you with the best insurance products backed by consistent,
top-quality service. While personal information about
you is fundamental to our ability to do this, your privacy
is also very important to us. This notice will tell
you about our privacy policies an the practices we use in
handling our nonpublic personal information.
What kind of personal information do we collect about you
and from whom?
The Ideal Insurance Agency obtains most of our information
directly from you. The application you complete, as
well as any additional information you provide, generally
gives us most of the information we need to know. We
many also collect personal information about you from any of
your other transactions with us, our affiliates, or others.
Third party sources of personal information might include,
government agencies, consumer reporting agencies, courts,
and other public records. The types of personal
information we gather depends on the nature of your
insurance transaction. For auto insurance, we quite
often obtain information from your motor vehicle records.
For property coverage, we may send someone to inspect your
property and verify information about its value and
condition. We may review insurance claims information
contained in consumer reports provided to us by a consumer
reporting agency.
What do we do with the personal information collected
about you?
Personal information that has been collected about you may
be retained in both our records and in your agent's files.
We review it in evaluation your request for insurance
coverage and in determining your rates. We will also
refer to and use such information in our policy records for
purposes related in issuing and servicing insurance
policies. If coverage is declined or the charge fro
the coverage increased because of information contained in a
consumer report we obtained, we will tell you required by
state law and the Federal Fair Credit Reporting Act.
We also will give you the name and address of the consumer
agency making the report.
How do we safeguard the personal information in our
records?
The Ideal Insurance Agency uses a variety of physical,
electronic, and procedural safeguards to protect the
confidentiality and security of your personal information in
our possession. We also limit our employees' access to
your personal information to those with a business reason
for knowing such information. Ideal Insurance also instructs
our employees so that they will understand the importance of
the confidentiality of personal information, and takes
appropriate measures to enforce employee privacy
responsibilities.
To whom do we disclose personal information about you?
We do not disclose any personal information about our
customers or former customers, except as permitted by law.
That means we may make disclosures to the following types of
third parties, if necessary, without your consent:
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Our affiliated property and casualty insurance
companies;
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Independent claims adjusters, appraisers investigators,
medical professionals, and attorneys who need the
information to investigate, defend, or settle a claim
involving you;
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Consumer reporting agencies as reasonably necessary in
connection with any application, policy, or claim
involving you;
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Insurance regulatory agencies in connection with he
regulation of our business;
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Law enforcement or other governmental authorities to
protect our legal interests or in case of suspected
fraud or illegal actives;
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Certificateholders or policyholders for the purpose of
providing information regarding the status of an
insurance transaction; or
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Lienholder, mortgagees, lessors, or other persons shown
on our records as having a legal or beneficial interest
in your policy.
How can you find our about personal information we have
about you?
You are entitled to know what kind of personal information
we keep in our files about you, to have reasonable access to
it, and to receive a copy. Contact us at any of the
ways provided at the end of this notice if you have
questions about what personal information we may have on
file. Tell us what information you would like to
receive. Provide you complete name, address, and all
policy or claim numbers issued to you by us. within
thirty (30) business days of receipt of your request, we
will inform you in writing of the nature and substance of
locatable, retrievable, and available recorded personal
information about you in our files. You may review
this information in person or receive a copy at a reasonable
charge. We will also identify any person or
organization listed in our records to whom we have disclosed
this information within the past two (2) years. In
addition, you will be given the name and address of any
consumer credit reporting agency that prepared a report
about you so that you can contact them for a copy of that
report if you wish. After you have reviewed the
personal information about you in our file, you can contact
us if you believe is should be corrected, amended, or
deleted. Tell us what you think is wrong and why.
We will consider you request and within thirty (30) business
days either change our files or tell you that we did not and
the reason. If we do not make changes, you will have
the right to insert n our file a concise statement contain
what you believe to be the correct, relevant, or fair
information and explaining why you believe the information
on file to be improper. We will notify persons
designated by you to whom we have previously disclosed the
information of the change of your statement.
Subsequent disclosures we make also will include your
statement.
Links
Our web site contains links to other web sites. Please
note that when you click on one of those links, you are
moving to another web site. We encourage you to read
the Privacy Statements of those linked sites as their
privacy policy may differ from ours.
Complaints or questions about the Internet privacy statement
should be directed to:
Use any of the following methods to reach us. Remember
to include your name, address, policy, or claim number.
Privacy Coordinator
Dan Mitchell
4920 W. Thunderbird Rd.
Suite. #111
Glendale, AZ 85306
dan@idealins.com
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